Privacy Policy

Shipr LLC ("Shipr", "we", "us", or "our"), a Florida limited liability company, operates the website tryshipr.com and provides freight forwarding and order fulfillment services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

Information you give us directly: Name and job title. Business or brand name. Email address. Telephone and mobile number. Website address. Information about your business operations, including order volume, product categories, average order weight, current inventory arrangements, and your timeline for a fulfillment solution. Any other information you choose to send us.

Information collected automatically: IP address and approximate location. Browser type, device type, and operating system. Pages viewed and time spent on our website. The website or advertisement that referred you to us, including advertising identifiers and campaign parameters. Information collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to respond to your quote request and provide pricing; to contact you about your enquiry by email, telephone, and text message; to schedule and conduct consultation calls; to deliver our freight and fulfillment services; to improve our website and understand which marketing is effective; and to comply with our legal and regulatory obligations.

3. Text Messaging (SMS)

If you provide your mobile number and give consent, we may send you text messages relating to your enquiry, including quote information, appointment confirmations, appointment reminders, and follow-up about your request.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

To stop receiving text messages, reply STOP to any message from us at +1 656-223-5459. You will receive a single confirmation message and no further texts. For help, reply HELP to any message from us, or contact us using the details in section 10.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories of information are subject to the sharing described in section 4. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share information only as follows:

With service providers who help us operate our business, including our customer relationship management platform, email and SMS delivery providers, scheduling software, freight carriers, customs brokers, and warehouse systems. These providers may only use your information to provide services to us.

With advertising platforms, in order to measure the effectiveness of our advertising. Where this involves personal information, it is provided in hashed or otherwise protected form.

Where required by law, regulation, legal process, or governmental request.

In connection with a merger, acquisition, or sale of all or part of our business, subject to the terms of this policy.

Mobile telephone numbers and SMS consent are excluded from all sharing described above, as stated in section 3.

5. Cookies and Tracking

Our website uses cookies and similar technologies to operate the site, understand how it is used, and measure advertising performance. This includes services provided by Google, including Google Analytics and Google Ads. Most browsers allow you to refuse or delete cookies. Doing so may affect how parts of our website function.

6. Data Retention

We keep your information for as long as needed to provide our services and to meet our legal, tax, and accounting obligations. Where you have enquired but not become a customer, we retain your information for 24 months unless you ask us to delete it sooner.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to request a copy of the personal information we hold about you; to ask us to correct information that is inaccurate; to ask us to delete your information; to object to or restrict certain processing; to opt out of marketing communications at any time; and to opt out of the sale or sharing of personal information, noting that we do not sell personal information.

To exercise any of these rights, contact us using the details in section 10. We will respond within the timeframe required by applicable law.

9. Children

Our services are intended for businesses. We do not knowingly collect personal information from anyone under 18.

10. Contact Us

Shipr LLC, 8051 N. Tamiami Trail, STE E6, Sarasota, FL 34243, United States. Email: hello@tryshipr.com. Telephone: +1 305-396-1483.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes are posted means you accept the updated policy.